“Being able to exchange our underutilized analytical instrumentation for services including PMs and repairs, we were able to work creatively around a set budget and keep our lab running more efficiently with no additional costs.”
"When we decided to expand our laboratory and increase our capacity, Overbrook was a great help in the process. From site selection to design, assuring that the new facility was 'instrument ready' and relocating us to the new space, Overbrook provided the expertise that we sorely needed."
“We have used the Phytronix Luxon/LDTD sources for several years, and have reported out over 1,000,000 combined tests on LDTD/MS-MS instruments, and of course have submitted many proficiency samples with never an error...it made a 16 hour run by LC decrease to a 15 minute run for 96 samples, and greatly decreased sample volumes required, so fewer QNS samples."
"Keeping track of hundreds of assets, keeping them in good repair, scheduling PMs and monitoring vendor performance is more than a full time job. Overbrook' s Lab Asset Management program immediately took control of the instrumentation requirements, organized our assets, aggregated our vendors and quickly gained the trust of our science team in helping resolve maintenance issues before they arose to keep our lab running smoothly.”
“Please know that we really do appreciate your fine level of service and the fact that whenever there is a problem you promptly get and keep us up and running. You folks have been great to us and we really do appreciate that.”